🔒 Child-Safety Lock Operation

Under Ministry of Health mandates, all reusable base devices feature integrated child-safety lock switches. If your device is unresponsive or the LED light flashes when drawing, verify lock status:

• 5-Click Sequential Lock: Press the primary button rapidly 5 times within 1.5 seconds. The LED indicator will flash to signal lock/unlock confirmation.
• 2-Click / Automatic Lock: Devices without buttons require sequential pod insertion or draw-activated tap sequences according to manufacturer parameters.
• Auto-Sleep Timeout: Base units automatically re-engage safety locks after 10 minutes of inactivity.

💧 Pod Priming & Coil Saturation

Preventing dry draws and premature heating element degradation requires proper saturation protocols during initial setup:

1. Fill a new sealed pod container with compatible liquid.
2. Wait 5 to 10 Minutes: Allow the liquid to fully saturate the organic cotton wicking material prior to connection with the base unit.
3. Dry Draw Check: Take 2–3 gentle draws on the pod before clicking it into the powered battery base.

⚡ Pod Connectivity & Blinking Lights

If your device light flashes red or fails to register when the pod is inserted:

• Clean Contact Pins: Remove the pod and inspect the gold magnetic contacts inside the battery recess. Wipe away residual moisture or dust using a clean, dry cotton swab.
• Check Pod Seating: Ensure magnetic alignment pins are fully seated flush against the base housing.
• Inspect Airflow Sensor: Verify the small centre airflow sensor hole inside the battery chamber is free of blockage.

🔋 Battery Care & Power Protocols

Safeguard internal lithium-ion power cells to ensure consistent voltage output and long-term operating efficiency:

• Use Standard 5V/1A Supplies: Charge hardware using standard USB-C cables connected to 5V/1A wall adaptors or computer ports. Avoid high-amperage fast chargers.
• Do Not Charge Overnight: Disconnect base units once LED indicators signal full charge status.
• Operating Temperature: Store and charge devices at room temperature (15°C–25°C). Avoid leaving hardware in direct sunlight or vehicles.