For more information about Vapoureyes NZ please read our Frequently Asked Questions page, and for information about how our order fulfilment and shipping process works please read our Shipping Info page.
If you have any questions not covered by the FAQ or Shipping Info page, please flick us an email using the form below and we'll get back to you as soon as possible.
If you're reaching out for advice and help with your hardware please email us directly at hello@vapoureyes.co.nz and attach a short video if there is an issue, serial number of device and your order number. If emailing about juice please send a photo of the best before and batch number. You can view our Warranty Information Here.
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Contacting us about a delivery update?
Please note that we're not able to affect the delivery speed of your parcel, and we don’t have access to any more information than you can see on the Australia Post / NZ Post / DHL parcel tracking website, so if your enquiry relates to an order that has already been shipped please contact the shipping company directly on:
Australia Post: 13 76 78
DHL: 13 14 06
Courier Post (NZ customers): 0800 268 743
You will need to request a case number so we can help further. Please have this ready when emailing us.
Vapoureyes NZ proudly supports Nourished For Nil, a local non-profit organisation whose sole aim it is to rescue surplus food and redistribute it to the local Hawke’s Bay community.
The highest quality nicotine e-liquids, vaping supplies, and vape starter kits, produced in an ISO-7 clean room, with super fast free shipping to Australia.
Australian and New Zealand nicotine vaping ejuice, e-juice, e-liquids.
