Our Nicotine Shipping Guarantee is simple.
If your parcel is rejected or destroyed, we’ll send you another one free of charge, and if that one doesn’t get through we’ll refund the order and you won’t lose a cent.
Due to recent changes in the shipping regulations, we've organised a special postage service (called Nicotine Safe Shipping) to ensure that Australians can still access higher strength nicotine for their DIY endeavours.
This service is not as blazing-fast as DHL Express, but still maintains the expedited customs clearance times.
In our experience, the average delivery times range between three days to metro addresses, up to eight days to regional post codes.
Please keep in mind that always, these delivery times are indicative only - we've had parcels delivered using this service overnight, and we've also had them take a couple extra days in times of bushfires, seasonal mail backlogs etc.
If you live somewhere like Kalgoorlie, Tennant Creek, or Bourke, you are probably already aware that your parcels might take a little longer to get to you (because you live in one of the most remote places on the planet).
Finally, the Nicotine Safe Shipping postage service only applies to any cart which contains a 100mg/ml nicotine product, even if it contains products with lower nicotine strengths, or none at all.
This doesn't mean that our other shipping services (NZ Post, DHL) are less safe, it's just something to differentiate this particular mail service in our system.
Please note: If your cart contains 100mg/ml nicotine, you will not have the option to pick DHL Express at checkout.
Nicotine Safe Shipping Costs:
$10, or free on orders over $50.
Finally, as always, while it's sensible to ensure that you are well-stocked of your favourite products, it's important to not panic.
If and when we learn about upcoming changes to changes in the Australian legislative landscape regarding vaping and/or nicotine, you'll be the first to know.