2020/2021 Christmas Shutdown/Dispatch times

Kia ora folks, Mo here, with a quick explanation about our 2020 Christmas shutdown dates.

2020, what a year.

Air freight carriers are struggling (NZ Post, DHL, Aus Post etc)

  • COVID has caused more people to shop online, resulting in a substantial increase in the number of parcels mail carriers have to process.
  • Lack of international and inter-state passenger flights means there is less cargo space for mail, which understandably results in delays as parcels await free/available cargo space, as well as delays when parcels are re-routed to use interstate road transport.
  • NZ Post / Aus Post eParcel are particularly suffering from lack of increased holiday passenger airtravel (which would normally haul airfreight), and both carriers are experiencing a 3-5 day delay on all shipment times.

What is the Vapoureyes NZ Christmas Shutdown?

Our team will be taking some well-deserved time off from Saturday the 19th December, 2020, and will be back at work on Tuesday the 5th of January, 2021.

During the shutdown the Vapoureyes NZ website will still be open and accepting orders, but orders placed during the shutdown won’t likely ship before we come back in 2021.

Friday the 18th of December was the last day to place an order for dispatch in 2020.

Any orders placed up until (and including) Friday the 18th of December will be shipped in the week before Christmas by our skeleton crew*.

(Please just keep in mind that with the crazy shipping delays due to COVID, we can’t promise you’ll receive your vape-mail before Christmas - but just that we’ll dispatch your order before we go on break!)

What happens if I place an order during the Christmas Shutdown?

After Friday the 18th of December, the Vapoureyes NZ website will still be accepting orders, but orders will likely not ship before the new year.

During our shutdown dates, our skeleton crew* will be processing any leftover orders placed up until Friday the 18th (ie, any leftover orders placed on or before Friday the 18th of December will hopefully be shipped by Monday/Tuesday the 21st/22nd December).

For orders placed during our shutdown dates (19 Dec 2020 - 4 Jan 2021), our skeleton crew may process and dispatch your order during this time, but we cannot promise that your orders will ship before the new year (when the entire team is back in action.)

Note: If you would like to place an order during our shutdown dates, and would like us to hold onto your order until the new year (if you won't be home, for example), just leave us a note in the comments section and we'll put the order aside until you're ready to receive it.

 Order date Expected dispatch date
Before 18th Dec 2020 21th - 23th Dec at the latest
19th Dec - 31st Dec 2020 5th - 6th Jan 2021
31st Dec - 4th Jan 2020 7th - 8th Jan 2021

 

With all that said and done, I hope that everyone has the chance to take some time off over the holiday season to spend quality time with their friends and loved ones.

It's been one heck of a year, and I think we all deserve a well-earned break.

Your friend,

Mo. 

 

 

 


 * when I say “skeleton crew”, I mean a small team of staff who are holding the fort down over the Shutdown period. Not, you know, literally skeletons. That would be freaky deaky.

Vapoureyes NZ proudly supports Nourished For Nil, a local non-profit organisation whose sole aim it is to rescue surplus food and redistribute it to the local Hawke’s Bay community.

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